Director Cloud Operations & SRE

Zoek Pin Inamgaon, Pune Division, Maharashtra


Permanent (Full time)

Posted 40 days ago

What is Contentstack?Contentstack combines the best Content Management System (CMS) and Digital Experience Platform (DXP) technology.
It enables enterprises to manage content across all digital channels and create inimitable digital experiences.
The Contentstack platform was designed from the ground up for large-scale, complex, and mission-critical deployments.
Recently recognized as the Gartner PeerInsights Customers' Choice for WCM, Contentstack is the preferred API-first, headless CMS for enterprises across the globe. What Are We Looking For?Contentstack is looking for a Director - Cloud Operations and SRE The Director of Cloud Operations and SRE is responsible for managing cloud infrastructure, service delivery and service reliability. The software portfolio includes both custom and package applications that employ cutting edge technologies and practices to Contentstack’s business units (Operations, Revenue and Support). Roles and responsibilities:Design, develop and maintain cloud technology & SRE solutions and processes that will enable organization to scale, innovate, improve crew member and staff experience, and operate efficiently and business units in the development of cloud strategy and establish policies and procedures for developing and supporting all cloud deploymentsUnderstand the impact of each project, available resources, and external drivers to appropriately prioritize and assign projectsWork in collaboration with all organization teams to identify opportunities for improve processes and innovateHolistically own architecture, security, product releases and reliability of the platforms in the , define and own future state cloud architecture while reducing time to market in developing and managing cloud applicationsEvolve infrastructure, support, and deployment strategies to enable our goal of 99.
9% up time and quick turnaround of product deploymentsEnsure and implement low cost scaling methodologiesImplement information security best practices for the environments under the control of Operations Center teamSetup, Manage and Delivery SLOs, SLAs, and SLIsEmpower and inspire staff and members through education and the demonstration of impactful technology-driven a significant role in the development of crewmembers to support the engagement, growth, goal achievementIdentify Operations staff development needs and implement a plan to grow and/ or train staff in applicable skill sets, specializations and certifications as necessaryAct as first point of contact for senior leadership regarding all cloud solutionsOther duties as SkillsStrong Experience in working with AWS cloudExcellent organizational and leadership experience in design, development and implementation of the following capabilitiesInfrastructure as a Code using Terraform or any other toolCI/CDKubernetesISTIOGitOpsObservability Security PoliciesPerformance OptimizationOutstanding communication and interpersonal understanding of end-to-end architectures and development frameworks; knowledge across tiers in a multi-tier cloud environment including load balancers, web servers, application containers, data stores, distributed caches and content delivery understanding of diverse business processes and strategy understanding on Project Management and Operations -driven and decisive leader who excels in demanding organization through inspirational leadership, high standards, good interpersonal relationships and hands-on involvement in problem at cross-functional negotiation, organizing for efficiency, and solving systemic issues with project People Management skillsAbility to strategically think about business initiatives with an entrepreneurial spiritJob type – Full time employmentJob location – MumbaiWork schedule – Monday to Friday, 10am to 7pmMinimum qualification – Graduate, preferably a Master’s degreeYears of experience – 14 + yearsNo of position - 1Reporting to – VP of EngineeringTravel opportunities - On need basis within/outside India.
Candidate should have valid passport What Really Gets Us Excited About You?Experience in working with product based start-up companiesKnowledge of working with SAAS Do We Offer? Interesting Work | We hire curious trendspotters and brave trendsetters.
This is NOT your boring, routine, cushy, rest-and-vest corporate job.
This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it. Tribe Vibe | We are more than colleagues, we are a tribe.
We have a strict “no a**hole policy” and enforce it diligently.
This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities.
We are a diverse and distributed team, but we like to stay connected. Bragging Rights | We are dreamers and dream makers, hustlers, and honeybadgers.
Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams.
Your contribution will make an impact with many of the most recognizable names in almost every industry including Chase, The Miami HEAT, Cisco, Shell, Express, Riot Games, IcelandAir, Morningstar, and many more! A Seat at the Table | One Team One Dream is one of our values, and it shows.
We don’t believe in artificial hierarchies.
If you’re part of the tribe, you get a seat at the table.
This includes unfiltered access to our C-Suite and regular updates about the business and its performance.
Which, btw, is through the roof, so it’s a great time to be joining Skills:- Amazon Web Services (AWS), Kubernetes, Policies, CI/CD, ISTIO, GitOps and Cloud Operations

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