Sales Manager - Kolkata | Zoek India | 0f00cf
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Sales Manager - DSF - Kolkata
Kolkata, West Bengal
Permanent (Full time)
SALES MANAGER - JOB DESCRIPTIONPosition Title: Sales ManagerDepartment: Direct Sales ForceLevel/ Band: Asst ManagerOrganizational RelationshipsReports to Direct: Regional Manager Job DimensionsGeographic Area Covered: City / Area specific as advisedStakeholders - Internal: Agency SalesStakeholders - External: NA Key Result AreasDistribution Deliverables. Manage a team of 12 Financial Planning officers & Wealth Management Consultants under the Direct Sales Force vertical.. Ensure team is run in full strength and hire/replacement FPOs as per budgeted strength communicated.. Achieve sales targets on issued FYP as per budgets informed.. Implement training road map and ensure all FPOs are well trained as per needs and organizational objectives.. Implement Needs based Selling and Activity Management processes among FPOs.. Ensure Goal sheets and performance review process is in place within timelines.. Support the business planning and implementation process for the business with the Manager.. Submission for required reports as per the time lines.. Review with Regional Manager as per agreed ResultsMonitor and evaluate achievement of targets against the following parameters:ø Issued FYP/ø Productivity per FPOø Case rateø Average Case Sizeø Activity Ratioø , control & evaluate the activity of the FPO/ WMC through Activity Management System and Lead Management System.. Achieve the Team Cross Sell/ Up-Sell Targets from the orphan customer base allocated to the team.. Meeting service related goals and achieve renewal, reinstatement and resulting Persistency objectives for the team of Development. Enable superlative performance standards through alignment of the team with the organization's objectives as communicated from time to time.. Ensure clear communication of the overall strategies and drive ownership on goals and objectives.. Develop the competencies of the FPOs/ WMC's.. Observe & demonstrate skills & knowledge with the FPOs/WMCsCustomer Relationship Management. Engage regularly with the allocated orphan /newly acquired customers to ensure higher retention, customer satisfaction and continued relationship.. Follow up on CMG offers made through DM /other media as advised.. Ensure all customers are serviced to the standards set of conduct and ensuring compliance of statutory norms. Adherence to the code of conduct by the entire FA team. Conformation to all financial and administrative systems.. Ensure compliance with TALIC norms for the Branch. Compliance with all statutory and regulatory norms. Risk. Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes Incumbent CharacteristicsQualification:Graduate/Post Graduate (MBA or relevant degrees)Experience:Minimum 2 - 4 years of Sales Management 3 - 5 years of Sales Management experience.