Billing Analyst - Indore | Zoek India | 0f07bc
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Indore, Madhya Pradesh
AS PER THE INDUSTRY
Permanent (Full time)
Role Responsibilities Reporting into the functional lead you will be responsible for the following To manage the daily review and posting of Invoices and Credits, ensuring accuracy and timeliness in order to cash workflow. Handling unique and complex Invoice & Credit Reviews and help reconcile customer billing Manage internal queries via (SFDC) Case Management functionality. To liaise with other internal departments to resolve issues in a timely manner via meetings (phone or face to face) or SFDC Case Management functionality. Work with Vendor portal to ensure the customer billing is uploaded to appropriate portal for all e-billing clients. Assist with department and company projects and initiatives Assist and manage with Global Team Reporting and Metrics, analyzing data and reporting Assist with system user acceptance testing To ensure that system & operational issues are communicated appropriately Maintain knowledge of both Sales and Order Management & Billing Qualifications University level degree or equivalent required, experience in finance or accounting would be preferred. 2-3 years direct experience preferred with order to cash, billing/invoicing or subscription management with a good knowledge of CRM sales systems and/or Order to Cash/Billing system Good overall business knowledge Good knowledge of Order Management processes and business systems including SFDC preferable. Effective communication skills Excellent organizational and time management skills Research skills and able to work on own initiative Personality Self-driven, results-oriented with a positive outlook and a clear focus on high quality and performance. Keen for new experience, responsibility and accountability. Able to get on with others and be a team-player. Proficiency in is highly recommended Strong MS Excel skills are essential.