Bartender (in English) - Indore | Zoek India | 100039
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Bartender (in English)
Indore, Madhya Pradesh
AS PER THE INDUSTRY
Permanent (Full time)
Bartender (in English) Bartender The overall scope of the job includes serving food and beverages to guests in the assigned place of work, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and Kempinski in order to encourage sales and maximize guest satisfaction. Emerald Palace Kempinski Dubai An impressive 100,000 square meters, the Emerald Palace Kempinski Dubai comprises of 391 luxuriously appointed rooms, of which 56 are exquisitely spacious suites. Surrounded by pristinely landscaped tropical gardens are eight highly appointed royal villas with stunning views of the Palm Lagoon. The hotels wide variety of international restaurants, the Parisian-inspired Cinq Mondes Spa, boutique mall and cinema provide ample dining and entertainment attractions. With its opening in 2018, the hotels classical design will complement the Kempinski Residences and Hotel Apartments Palm Jumeirah, which has been developed in the same architectural style and is located on the adjacent plot. Key Responsibilities A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet. Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Be able to lead the service and act as a role model to the team. Ensure a flawless service to the highest standards and as required by the department and the hotel. Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team. Be very knowledgeable about all service procedures of the bars, lounges and restaurants in the hotel. Have an excellent understanding of food in general, ingredients and preparations to ensure the right drinks, cocktails and spirit can be recommended. Have an excellent understanding of classic cocktails, their recipes and history. Have an excellent understanding of todays cocktail trends as well as spirits and liqueurs. Be able to control stocks, produce efficient costing of cocktails and spirits as well as perform excellent recommendations to guests. Be knowledgeable of the preparation of a large number of classic cocktails and all standard long drinks. Participate in at least 2 national competitions per year. Be able to develop new recipes based on guest requests. Be able to fully comply to the beverage guidelines given by the hotel and management. Show an interest to develop and explore the local bar culture and knowing the places to go. Be able to run a bar from A-Z with all mise en place preparations, production of cocktails, cashiering as well as shift end duties. Have accomplished all internal trainings for up selling techniques, complaint handling and product knowledge. Continuously train on cocktails and trends. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. Desired Skills & Qualifications 1-2 years experience in Bartender role, ideally in a five star luxury hotel or stand alone restaurant. Proficient in Micros Excellent Beverages knowledge English Language proficiency Additional language skills of benefit Ability to work and communicate in a multinational environment Able to work in a fast paced environment and can multitask Ability to remain calm and composed under pressure Flexible in terms of scheduling Applies a professional, confidential and ethical approach at all times About Kempinski Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are!