Software Development Engineer II Web
Gurugram - This Area only
Permanent (Full time)
About Urban Company Founded in Nov 2014 by Abhiraj Bhal, Varun Khaitan and Raghav Chandra, Urban Company (formerly UrbanClap) is India and the UAE’s largest home services company. We are an all-in-one platform that helps users hire premium service professionals, from beauticians and masseurs to sofa cleaners, carpenters and technicians. Job Description Home services is a large, unorganized industry in India. Indian consumers spend ~ USD 30 Billion annually on home services. They largely rely on word of mouth and friends-family recommendations for search and discovery. The industry lacks scale benefits - standardization, transparency and the absence of organized players, the current market architecture is froth with middle-men and aggregators, who control market access and keep a lion’s share of the margins. As a result, experiences are broken for both customers and end service professionals. The industry could easily be -2x larger than it is today, if frictions in transaction journeys are removed – and experiences made more meaningful and & the 10x JourneyWe should build for accelerating to 10x. That scale has UC doing 10M services monthly, a single-day peak of 500k services, and a highly trained base of 200k service bedrock behind accelerating that scale and innovation is Tech First. Tech First means a world where steady state requires zero people in the org, where all processes (internal or for customers/partners) are autonomous via code, where tech is embedded into every way of decisioning, where tech allows a higher power of top levers for tech to lead in the next 2-3 years are: Redefining Retail (customer centric, category nuanced retail experience) - Differentiated Brand Promise, Wide Selection, Affordable Pricing, Trust in the Platform, Customer ProgramsExcellence In Experience (excellence, consistency in delivering a service) - Marketplace Management, SOP Compliance, Quality Engine, Authentic Products, Recovery & SupportDigital Supply Creation (digitalised creation of highly skilled, loyal supply base) - Supply Acquisition, Selection & Onboarding, Training, Efficient Time Management, Financial SuccessTechnology Driven Rituals (make human-powered decision making, operations redundant through tech) - Experimentation, Data Driven Solutions, Tooling & Insights, Automated Configurations What are you expected to do? Design the overall architecture of the web applicationsMaintain quality and ensure the responsiveness of applicationsOwn problems end to endDefine new features and define the new technology stackSet team best practicesComfortable working with multiple teams – product, data analyst, data science What are we looking for? Bachelors/master's in computer science from top tier Engineering School2-5 years prior engineering experience in building the web applicationsExperience working with graphic designers and converting designs to visual experience for both mobile and desktop. While this role involves an element of strategizing, we expect candidates to have an ear to the ground, get their hands dirty, and solve real deep problem-solving at scale, and a fast-paced work environment excites you, we would love to meet you and talk more!