Senior PM, Process Design

Zoek Pin Tadbund Hyderabad, Hyderabad, Telangana

Competitive

Permanent (Full time)

Recently Posted

Would you like to be part of an organization that is helping Amazon scale a fast-growing, highly innovative workforce? Do you get excited working with a highly diverse population cutting across multiple countries, culture, and values?Getting interested? Please read on!CTK team is seeking a Design Program Manager, who is customer-obsessed and passionate about the design process. We work in a fast pace and high degree of ambiguity. You should be comfortable with change, embrace the opportunity to wear many hats, and relish the chance to solve hard problems in short role will support our operations and drive improvements to team efficiency and innovation in design processes across complex HR processes. The ideal candidate is a seasoned process designer who is decisive, action-oriented, and able to manage deliverables effectively. The right candidate is an expert in process design and continuous improvement, and is unapologetic about having extremely high standards for quality of work. In addition, this person must have the ability to think strategically and act tactically at the same time, have a proven record of delivering process-related projects with measurable results, and possess strong written and oral communication skills, strong design and innovation experience paired with strong analytical skills and a data-driven responsibilities include but are not limited to:· Working with cross-functional teams to build a world-class time experience· Own building design, development, test and release for approval and deployment of new global time activities· Lead design delivery by managing team backlogs and removing obstacles, coordinating reviews with stakeholders and leadership, communicating team status, and empowering other designers to own their timelines· Implement repeatable processes that help us prioritize, plan and manage multiple parallel projects across the team and our stakeholders.· Define, develop and advocate for the user-centered design processes and methodologies.· Standardize, socialize and continuously improve execution across the full product design process – including generative discovery research, design concepts, usability studies, piloting, post-launch evaluation and iteration.· Drive processes for onboarding and managing new projects to enable the team to scale dynamically based on design and product requirements.· Enable creative solutions by leveraging design acumen, high judgement, and knowledge of business and customer experience best practices.· Develop and communicate an operational and strategic vision to support design and creative delivery by leveraging expertise in planning, facilitation, and communication to drive strategic initiatives, roadmap definition, and shared goals within and outside of the team.· Work closely with Operations, Product Tech, and Program Management, and ETO leadership to create a successful work environment.· Actively participate in and lead efforts with partner teams and the larger Amazon design community.· Deciding where process delivery happens and ensuring quality of output through metrics and inspectionEnsuring attainment of scalability and take right-shoring decisions accordingly

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