Lead - Indore | Zoek India | 0f615f
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Lead, Global Financial Research
Indore, Madhya Pradesh
AS PER THE INDUSTRY
Permanent (Full time)
The Data Research Operations team works with all internal Kroll business units to research, curate and collect financial & business data from various internal and external sources. The teams work involves researching & collection of financial & business data available in various publicly available sources and Kroll proprietary files and data, subsequent analysis thereof and eventually quality control of the same information. At Kroll, your work will help deliver clarity to our clients most complex governance, risk, and transparency challenges. Apply now to join One team, One Kroll. Responsibilities Leading and managing an effective and efficient team of 15 data analysts, SME and Quality control analysts and provide clear direction, establish SMART goals, and optimize resource allocation. Daily workflow management to ensure maximum capacity to the project pool Effective operations management by overcoming daily hurdles of absenteeism, erratic workflow, ad-hoc requests, etc Conduct daily meetings with team & provide timely process updates to maintain quality Act as a single point of contact to manage competing priorities and resource demands Effectively manage the request intake process including participating in project scoping calls to clarify understanding and prepare a detailed project scope document capability Ensure appropriate methods and techniques to improve and maintain the highest quality standards in the data collected by the team Track, measures, and reports on agreed daily, monthly and quarterly key performance indicators to all stakeholders Design and develop operational dashboards with real-time/ daily metrics to track & monitor metrics Conducts performance reviews of each team member and explains/sets career development paths and opportunities for team members. Requirements 5 years experience in Data Product Operations company / KPO industry Must have worked as a team leader (2 years) and have a demonstrated track record in leading a team of 15 people while achieving the SLAs Qualification Bachelor's degree / Master's degree Strong decision-making and strategic planning skills Strong people and project management skills Interested in financial research / analysis and a passion for data Excellent working knowledge on MS Excel, Word, Presentation and Reporting skills Excellent English comprehension skills to interpret business head direction and expectations. Having a CFA or any finance certificate or Process Improvement Techniques / Certification (Lean, Six Sigma) will be an advantage