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Performance & Optimisation Specialist

Zoek Pin Surat, Gujarat


Permanent (Full time)

Customer Services CO E&A Customer Operations EMEA & APAC 2000000C1P Requisition The Senior Network Design and Optimization Engineer interfaces with customers to provide network design and performance related services. Key connection channel between Project Nokia global units, NPO Business line. Ability to lead complex network performance troubleshooting activities covering end-to-end perspective, assuring that all required teams (Company and/or Customer) are engaged and taking over responsibility and following up to assure problem is resolved by the responsible party. Responsible for all and any 2G/3G/4G/5G counter / PI / KPIs commitment related discussion (formulas, aggregation, threshold) for periodic or ad-hoc updates / changes (for both OSS and drive tests domains) Competence transfer. Knowledge available to whole project audience, and Customer if required. NPO Expert has visibility and access to customer level to influence customers opinion and decision making. Independency to carry out the duties in proactive, result oriented, and prioritized manner - well organized with high productivity. Complex problems involvement together with other experts and contributors. Focus on Customer Success Focus on Customer Success Interfaces with customers to provide network design and performance related services, according to the solutions portfolio Performs critical (sometimes escalated) design and performance activities in customer projects independently. These may include complex problem solving in projects with performance requirements and multi-vendor environment. Performs network audits May lead a project team with responsibility to create plans and delegate tasks to team members Provides support to clients and/or customers (typically on site) in his field of expertise. Suggests improvements to the related processes, methods and tools Links customer requests/needs to the services and service development (solution consultant primary interface) Win Together/Build communities Works to develop capability, . is able to create and prepare design and/or optimization guideline documentation Delivers of advanced network design and performance training Actively shares key learnings and project documentation within own technical community Strong contributor to competence transfer by coaching and community activities Typical tasks Works typically in several technology areas with intermediate to advanced skill level or with one technology area at an advanced skill level. Task scope includes- Coaches others on the efficient utilization of design and measurement tools, including internal and external troubleshooting tools. Network Dimensioning for sales Network design Organizing field Measurements and laboratory tests Advanced network and/or service optimization Network audit with corresponding analysis Role requirements Strong working experience on 2G/ systems (planning & optimization) . Good working experience on 3G/ systems (planning & optimization) Strong working experience on Nokia 2G/ parameters, counters and KPIs, features for at least 3 last years. Good technical understanding of network optimization In depth trouble-shooting capability from analysis of network statistics and drive test logs. Good overall understanding of telecommunications business and Nokia Networks solutions in mobile. Excellent presentation and consultation skills to make complex technical matters clearer to customer are necessary Good networking within 2G/3G/4G/ 5G Nokia environment Fluency in English. French and/or Dutch as strongly preferable (not mandatory) Strong team player Self motivated Positive attitude Target of long term technical career

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