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Sr. Analyst - Incident

Zoek Pin Bengaluru, Karnataka


Permanent (Full time)

Roles & Responsibilities Hardware & Networking Check NW performance by logging into task manager / command line. Checking NIC teaming / pairing status Extend drive / file system Good understanding of Vendors - HP, Dell OS Administration Carry out hardening using SOPs Monitor percentage of successful patching and taking action on failed ones. Configure performance parameters. Install and configure File and Print services Provide File and folder permission Clustering Monitor quorum / witness disk and check the logs for errors and status. Configure cluster resources highly available, identify Single point of failures Configure Service IP (cluster IP) address Configure shared resources such as shared disk, redundant network and network interfaces, either channeling or teaming, Virtualization Perform patching at host level Create and revert snapshot Check datastore space usage/utilization Install and configure host Dump analysis. Backup & Disaster Recovery Install, configure, schedule incremental, differential, and full backups - file and directory and volume level backups Troubleshoot on issues on Volume Shadow Copy writers (or Volume Clones ). Storage Extend disk, work with portion table, disk scanning, inodes, superblock fixing (fsck), Network Distributed Filesystem (such as DFS, CIFS, NFS, Network Shares and their permissions), ISCSI connected disks over network. Mount and unmount storage disks from OS commands, provide inputs to storage team on WWPNs for zoning, LUN assignment Reboot process of Storage Arrays Active Directory Renew and release DHCP Install and configure AD roles and features Isolate issues related directory services group policies Take backup and restoration of authoritative and nonauthoritative restore. Create and configure DNS, Zone (forward and reverse lookup zones) Create Directory Services health check report. AntiVirus Schedule tasks from console, deploy AV Read errors from logs and trouble shoot errors Liase with vendor for any known errors or bug fixes. Technical Skills Hardware, Network Components, Devices (P) Systems Administration (P) High Availability / Cluster Systems (F) Cloud Computing / Virtualization Administration (P) Storage and Backup Administration (P) Storage and Backup Administration (F) SSO Software, Windows Server Administration (F) Microsoft (P) Behavioral Skills a. Email Communication, Presentation, Public Speaking (P) b. Strategic Thinking, Transactions Processing, Planning (F) c. Analytical Thinking, Scientific Temperament (F) d. Interpersonal Skills (F), Nurturing Relationships (F) e. Customer Service Orientation, Business Appreciation (F) Proficiency Legend (A) Aware (F) - Familiar; (P) Proficient (E) - Expert.

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