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Business Analyst - Merchandise | Witch Union | 6-10 years

Zoek Pin Pakhru-in, Kangra, Himachal Pradesh

Permanent (Full time)

Primary Purpose:
• Business Support – Provide functional application support to business teams, using technical and business knowledge along with process expertise to achieve desired outcomes
• Analysis & Solution Design - To evaluate business needs and contribute to the design and development of the business solution
• Process Improvement - Review business process and propose improvements that are based on efficiency and productivity
• Project & Change Management - Assist in facilitating change across the business effectively. Ensures project timelines and budgets are met
Area of Accountability:
Analysis
• Using established techniques, produce artifacts that clearly articulate
the user interaction, systems and business processes, design intent,
assumptions, constraints and risks.
• Create requirements specifications comprising user stories, use cases,
process flows, prototypes, conceptual designs/models, etc.
• Oversee teams across the entire SDLC to monitor the design,
development, testing and delivery of new and enhanced functionality
for the platform.
• Develop rapport and work with clients/stakeholders to elicit
requirements and determine the best technical approach to address
clients’ business problems.
• Leading workshops and facilitating to get the right outcome
• Quality of work – clarity of user stories for development
team, amount of rework.
Collaboration and Co-ordination
• Liaising between business, IT teams and system vendors
• Regular collaboration with business stakeholders to shorten feedback
loops and encourage the development of a product which adds value
to Kmart.
• Team satisfaction
• End User satisfaction
• Initiative Value
Stakeholder Engagement & Management
• Establish and maintain effective relationships with
stakeholders/product owners
• Work with the business to identify business process improvement
opportunities
• Stakeholder feedback
• Time and cost reduction in business process
Subject knowledge
• Establish, maintain and share industry level product and services
knowledge and expertise
• Demonstrate self-leadership and guidance to the team and wider IT
community with regard to related technologies
• Ensure that initiatives align to IT Strategy
• Utilisation of BA tools and techniques
• Validation of feature value assumptions and understanding
of this by development team
Delivery of IT Solutions
• Shape the processes in the teams to deliver the BA work efficiently
• Delivery of BA artefacts completed on time and within budget
• Mentor junior BA’s
• Time taken from ideation to development readiness
• Leadership - Undertake technical leadership, managing and mentoring
other team members within the Cloud team and other Technology
functions.
• Foster a ‘low-cost, high velocity’ mindset and culture whereby the
team does its utmost to: reduce costs; retire technical debt (anything
that holds us back); and increases the speed with which we deliver
Innovation and Solutions to our end customer
• Develop and deliver a suite of contemporary technology solutions that
enables high performing teams, through accelerated innovation, and
data-driven insights, at scale.
• Has fun and is imbued with a positive outlook – sees opportunities
more than problems. Works hard to find a way to say Yes, thinks long
term, and innovates continuously
• Mentee feedback
• Participation in guilds, chapters, etc.

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