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Lead Portfolio Marketing Specialist

Zoek Pin Pune, Pune Division, Maharashtra

Permanent (Full time)

Posted 14 days ago

Overview The TIBCO Voice of the Customer (VoC) team is offering a unique opportunity to be part of one of the fastest growing groups in TIBCO responsible for developing customer advocates and related marketing materials around customer success This is a full time, India-based coordinator position with an opportunity to contribute to a global marketing organization and work alongside top talent in the areas of marketing, customer advocacy, event planning, public relations, analyst relations and more Detailed information about TIBCO’s Voice of the Customer program outputs can be found at our website What You'll Do Experience in professional environment or internship preferred Bachelor’s degree in a related field Interest in technology and desire to learn and grow High proficiency and experience with Microsoft Office and Google Business suite programs (Excel, PowerPoint, Google Sheets and Slides, etc.) Experience with the following software is a nice-to-have: and JIRA; experience with the following vendors is a nice-to-have: G2, TrustRadius, Gartner Peer Insights (online peer review sites) Functions well in a fast-paced environment, analytically minded Must be a strong self-starter and be able to multitask Independent and confident problem-solver Proactive and bold problem-solver, creative in a bind Communicative and transparent team player Pays attention to detail and be committed to polished presentation If you are passionate about customer relations, detail oriented and looking to work cross-functionally with a top-notch marketing team we would love to talk to you Who You Are This role is designed to equip you with the skills, knowledge and experience to accelerate your career development through intensive training, practical project work and access to experienced mentors You will gain real-world marketing and customer relations experience and receive regular peer and manager feedback Own day-to-day maintenance of advocacy community reward inventory, ensure established processes are followed, and update related tracking sheets, follow up on internal collaboration projects, and system backend organization Organize and maintain peer review program executional tasks (such as contact list pulls for net review sourcing, quote tagging, etc.) and ensure extended teams are engaging on action items Assist the team in coordinating and executing on customer references for various analyst activities Align across TIBCO to ensure all customer reference requests are addressed and fulfilled Support daily VoC projects, team and program Help maintain homegrown reference management solution in and ensure data is timely and accurate Coordinate various project support tickets in JIRA for creating assets (such as, creative, web, video-based, etc.) for VoC team Audit and maintain Marketing Release Form database & AdobeSign to identify customer reference permissions and give our stakeholders visibility Update and maintain monthly program metrics (capture, production, usage) for reporting dashboard

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