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Senior Specialist

Zoek Pin Bengaluru, Karnataka

Permanent (Full time)

Posted 14 days ago

Role Description - Automation BOT Solution lead, AIOPS Automation Factory… for Solution design with respect to Point solutions, Runbooks, and AI/ML Algorithm Responsibilities Identification, Design, and Deliver - Automation Point solution, RB, & AIOPS use cases Internal coordination for Automation tool and Infrastructure provisioningManage group of Automation SME’s and ensure team KPI’s and self KPI’s are drivenProduce Timeline/Sprint view for team development regular quality checks and assessment of designs and adherence to development standardsManage a healthy Automation repository at all time, and build process to sustain a strong learning and development culture within the team to ensure constant Upskilling Required Skills & Competencies Experience in ITOPS Automation solution design Knowledge in Automation tools and technology trendsService delivery – Application / Infrastructure IT Operation / Administration (client facing role)Desirable Experience in Application / Infrastructure architectureESM / ITSM Tools and TechnologiesAutomation tools like ServiceNow orchestrator, Ayehu orchestrator, etc.,ML/Analytics tools like MOSAIC, ServiceNow ITOM, Pentaho, etc.,Runbook techniques like Shell scripting, Power shell, Python, fundamentals, Azure Devops to manage end to end development life cycleStrong communication and presentation skills – Interact with BU heads, Solution Architects & NWOW leadership with ability to communicate both business and technology to collaborate with multiple stake holders to get things done… mainly with line of influenceProven experience in documentation (Excel, Word, power point, Project) and Client presentations

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