Linux admin - Tadbund Hyderabad | Zoek India
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Tadbund Hyderabad, Hyderabad, Telangana
Permanent (Full time)
At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work. What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world. We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values: partner, innovate and act. Our legacy inspires us as we forge ahead, always pushing to discover whatâs next. Every day is a new opportunity to advance and grow ourselves, our company and the industry. Some people call it an obsession, we call it a way of life. What you need to know about the job Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems. Responsibilities: Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission- critical). . Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements. Ability to articulate clearly, recommend and explain resolutions /clients. Understand and utilize ITIL. Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc. Education and Experience Required: BE/Btech/MCA/BCA/Mtec or equivalent experience. 5-7 years experience in relevant technologies and customer environments. Relevant industry qualification where applicable. Knowledge and Skills: Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem solving skills. Deep understanding of Kubernetes architecture with strong basics of Docker concepts - virtualization. Experience administering Kubernetes clusters in Physical datacenter/clouds such as AWS/ Google cloud. Expertise in various IAAS and PAAS and able to build up cloud solutions Experience in design and architect of workload on cloud Experience installing, configuring, and monitoring Linux systems Manage Spark cluster environments, on bare-metal and container infrastructure, including service allocation and configuration for the cluster, capacity planning, performance tuning, and ongoing monitoring. Must have hands on experience on OpenShift and Kubernetes deployment, configuration and administration. Excellent knowledge of Linux or other Unix flavors Strong working knowledge of disaster recovery, incident management and security best practices o Working knowledge of containers (.,docker) and major orchestrate (., Kubernetes, Docker Datacenter) Working knowledge of automation tools (., Ansible,chef) Working knowledge of software defined networking Working knowledge of parcel based upgrades with Hadoop. Working knowledge of hardening Hadoop, Spark with Kerberos, TLS, and HDFS encryption Willing to work in shift system knowledge of Java and C code is beneficial. Advanced proficiency with case management databases and tools. Superior customer service skills. Phone and remote support experience. E-support experience, knowledge and resolution ability. Ability to solve and document solutions for usage of other technicians and customers. Ability to mentor new agents. Ability train peers on solutions. Ability to take full ownership for resolution with escalated customers. Ability to lead technical action plans. Lead or provide expertise to teams or projects. Highly Developed knowledge of more complex solutions. 1076081 HPE is an equal opportunity employer/Female/Minority/Individual with Disabilities/Protected Veteran Status