Team Manager - Pune | Zoek India
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Pune, Pune Division, Maharashtra
Permanent (Full time)
Manager - Ops Transformation Qualification : â¢ Education : Any Graduate (preferably - MBA/ MCA/Btech) â¢ Excellent verbal and written communications skills and English proficiency. â¢ Expert in MSOffice Products especially WORD, EXCEL, PowerPoint and MSVisio. â¢ Hands on Knowledge of using\providing solutions in Capital Markets or Capital Markets products. â¢ Indepth understanding of SDLC preferably AGILE. â¢ Relevant Experience of BA (min 45 Years ). â¢ Flexibility to work at different location. Responsibility : Stakeholder/Business Management : â¢ Act as a point of contact for Project and Program managers for all questions related to task assigned 'â¢ Provide regular status updates and track all KPI's/ Metrics related to all project tasks assigned. â¢ collaborates and Interacts with teams spread across geographies specific to tasks assigned. â¢ Ensures adherence to business and compliance requirements (timesheets, billing inputs, CBT's, expense reports) across both client and internal stakeholders. â¢ Work with reporting manager for high billable utilization and productive engagement during nonbilled period. â¢ Participate and provide inputs during Solution development activities with the change team. Knowledge Management : â¢ Builds case studies in all projects executed during and towards end of project 'â¢ Development of Knowledge Assets like Business flows, system flows and other relevant artifacts in the domains supported. â¢ Actively participates in Knowledg sharing session. â¢ Performs industry research on emerging topics and shares with wider teams. Customer Relationship Management : â¢ Actively engage with client PM's and BA's to understand Project plan, key deliverables & milestones, specific tasks assigned with relevant client approvals â¢ Ensure participation in periodic client meetings and contribute effectively on expected tasks. â¢ Manage all project related queries and engage the Cognizant Manager during any escalations. 'â¢ Develop indepth understanding of client infrastructure and products used. â¢ Proactively identify issues andd escalate as appropriate. â¢ Build relationships with program managers or portfolio owners in the customer organization. Act as a point of contact for Project and Program managers (when required) in the areas of quality assurance, risk control, project management and SDLC. Process Improvements and Adherence : â¢ Regularly participate in the discussions with the client and identify improvement opportunities Project delivery (Functional Skills) : â¢ Demonstrates usage of Industry/Cognizant/Client standard methodologies and tools for Requirements Gathering â¢ Execute and/or support functional testing/UAT. â¢ Assist in formulating recommendations. â¢ Identify tasks and activities required to prepare a project plan. â¢ Can perform stakeholder interviewing to understand current process and gather new requirements. â¢ Has working experience of other elicitation techniques such as scenarios, prototyping and workshops. â¢ Able to construct a detailed and complex process flows and models. â¢ Ability to write detailed and complex requirements documents. â¢ Demostrates sounds understanding of one or more project approaches such as Waterfall, Agile and Iterative Understands the project lifecycle and can contribute as BA in each stage. â¢ Exhibit a clear understanding of task related expectations Meet quality expectations for work that is assigned. Must Have Skills SQL MySQL Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Mar 18 2021