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Infrastructure Service Management Application Support Engineer

Zoek Pin Bengaluru, Karnataka

Permanent (Full time)

Posted 15 days ago

Job Description About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Role :Application Support EngineerProject Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business Level :9Work Experience :6-8 yearsWork location :BengaluruMust Have Skills :Infrastructure Service ManagementGood To Have Skills :No Technology SpecializationJob Requirements : Key Responsibilities : 1 Managing and monitoring mix of Windows 2012-2019 servers and Vmware environment2 Improving existing technologies, providing support for many different VMware clusters, Windows servers and applications and providing escalation support for the Help Desk and Operations teams3 This individual will also provide technical documentation and participate in end user training when requested4 Should be able to handle first point escalation for all technical and process issuesTechnical Experience : 1 distributed, mainframe and networking platforms:2 Three years general business experience, including one year LAN Administrator or Tier II experience in technical specialty3 Working knowledge of current versions of the following products: Microsoft Office Suite, Visio Windows server support / administration, 2008, 2012, 2016 VMware virtualization supportProfessional Attributes : 1 Good analysis and problem solving skills2 Fluent in English written and verbal3 Experience with Remote Monitoring Management RMM tools such as Nagios4 Strong communication and documentation Qualification : 1 BE or Equivalent Qualifications 15 years of full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at .###### immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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