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Lead Enterprise Solutn & Servc Delivery

Zoek Pin Haridwar, Uttarakhand


Permanent (Full time)

Job Responsibilities Overall Responsibilities End to End responsible for Enterprise network / service & Solutions Delivery & operations . Responsible for the Network Solution design in conjunction with the NHQ Solutions team to meet regional customer business requirements. Review of Enterprise Network KPI/SLA , Service delivery with team members Weekly Review with JC technical Lead on Customer Issues and customer experience metrics performance. Network Solutions and Design . Providing Technical solutions BoQ build up ,& validation Service form validation RFP support and final technical SOW Customer based network and service solutions ( HLD , DLD and LLD) Education Requirement BE/ Experience Requirement 10 - 15 Years Skills & Competencies 1. In Depth knowledge related to Enterprise Products & Delivery. 2. Understanding of mission, vision & strategies of Organizational Goals 3. Having Good Interpersonal Skill , work together with all stake holders to meet the target and excellent project Management skills. Domain Expertise Excellent understanding of different Telecomm services offered and its task list. Understanding of one or more of the following ITIL processes Fault, Problem, Configuration, Performance, Service Management. Excellent Communication, presentation, analytical and organizational skills. Leadership Ability to guide, motivate and coordinating for Project closure within defined Time. Stake holder management (Product Owner, Business Owner, PM, BA, Process Analyst, Solution Architect, Data Architect, Infrastructure Architect, Application Architect, Solution Designers) Strong analytical skills and be capable of translating complex business problems into conceptual solutions that fit the business need Ability to drive white board discussion

Posted 7 days ago

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