Phone Banking Officer - Mumbai | Zoek India
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Phone Banking Officer
Permanent (Full time)
The job involves 1 Identifying Handling and resolving customer queries and concerns while maintaining expected quality as per Co on call 2 Documenting Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3 Understanding multiple products and processes Role Responsibilities 1 Comprehend and resolve the Customers concerns requirements by gathering recording an appropriate level of information to determine the nature of the query request and action required Processing each call in accordance with IL standards 2 Provide take relevant…
Posted 14 days ago