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Manager - Ad Ops

Zoek Pin Gurgaon, Haryana


Permanent (Full time)

Reporting of the role This role reports to Associate Director Ad Operations 3 best things about the job You would be working in one of the most creative, product focused media agencies in the market Scope to work on various target segments and categories Exposure to working in a network with global clients and stakeholders across multi-media touchpoints. Measures of success In three months Developed strong working relationships with your internal stakeholders. Work with the execs to deliver accurate on-time campaign trafficking and QA. Contribute ideas towards which Ad Operations processes can be improved. In six months Developed a good grasp of how the various teams within the agency interact to produce best in class digital work. Gained an understanding of our scope of work across our major accounts. Through knowledge and delegation, effectively improve the efficiency and accuracy of the team. Supported the development of junior team members through training. In 12 months Fully own higher level troubleshooting tasks and provide recommended solutions. Provide stakeholders with professional, relevant and timely information. Actively leverage technology to deliver efficiencies. What you will need Managing a teams daily work on a queue of day to day trafficking tasks for digital advertising across a range of client accounts Motivating and monitoring the team to ensure they deliver a high volume of daily tasks with accuracy, precision and motivation Ensure that Ad Ops best practice and frameworks are adhered to, and demonstrate continued evolution Understand Ad Ops and Tech within the wider marketing mix and its strategic importance throughout the customer journey Ensure that web analytics, behavioural targeting, ad verification and brand measurement tags are implemented correctly to deliver on GroupMs goals in the wider measurement of digital advertising campaigns Manage the teams positive responses to requests from the UK office for help or support Support the team in querying trafficking requests that are unclear or incorrect, and presenting information effectively either via call or email when asking or responding to queries Proactively communicate team workload, problems and morale with the Connected Execution team in London Implement and thoroughly test publisher and 3rdparty pixels Liaise with the relevant creative agencies to ensure that all creative meets requirements and is ready to be effectively executed, with a focus on any dynamic creative approach Analyse and develop tracking on the clients websites to ensure effective user and conversion measurement takes place from ad to site Communicate effectively with internal and external teams to ensure all conventions and processes are accurately followed Develop a good working relationship with the Technology and Data teams and be adaptable to support other clients work where required Build a relationship with the ad-server client team to troubleshoot and improve the technology where possible Develop relationships with our Connected Execution team and internal account teams Present information effectively via email and on calls Understand and demonstrate collaborative team work Work with the Analytics team to ensure that all relevant information is being captured and included within our Data Dashboards Actively leverage technology to deliver efficiencies and provide internal teams with relevant and timely information Manage, motivate and train individuals in line with business requirements, resource and development needs Support, coach and nurture junior members of the team, ensuring their training and development needs are constantly evaluated and fulfilled Skills and experience Minimum of 4 years experience in Ad Ops or trafficking experience in a similar role Experience of setting up a team and processes Experience of managing people Excellent knowledge of digital technology marketplace, for either agency, media owner or ad tech background In depth experience of trafficking and campaign management Ability to develop relationships with internal teams Strong problem solver and able to quickly identify potential issues and build workable solutions Self-starter with a can do attitude Excellent attention to detail Effectively manage and prioritise workload and coach team to be able to do this Good level of verbal and written English Working knowledge of languages such as HTML and JavaScript Behaviours Strong communication and interpersonal skills Confident and able to communicate at all levels Collaborative and able to work in a team environment Curiosity and keen to learn, with an interest in the digital industry Good problem solver Self-starter and ability to self-direct

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