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Network Security Engineer | US Automotive Retail Giant | 2-4 years

Zoek Pin Tadbund Hyderabad, Hyderabad, Telangana

Permanent (Full time)

About the Job
US Automotive Retail Giant is a leading player in the automotive aftermarket parts industry in the US. As an organization. we are continually innovating and seeking to elevate the customer experience across our 4900+ stores. The company in India is an integral part of the larger organization supporting all regions in the US across IT, Digital, E-Services, Finance, and HR.
You will be one of the many team members who will pave the road ahead for Advance. In your role as a Network Security Engineer, you will work on implementation with escalation, support engineering and low-level design, implementation & warranty phases of projects.

Role & Responsibilities:

  • Regular network service and infrastructure lifecycle maintenance planning and activities.
  • Communication for incident manager or problem manager for major incidents, including drafting and submitting IT Incident Reports.
  • Escalation of requests or tickets that are not resolved within existing processes.
  • Taking ownership of any P1 ticket with no immediate resolution defined.
  • Regular check-in on P1 and P2 priority tickets. Comfortable with recognizing and reprioritizing up or down based on defined prioritization guidelines.
  • Diagnose and troubleshoot Infrastructure issues (Routing, Switching, Network Firewall, Network IPS,
  • Internet Proxy, Network Access Control technologies, VPN, and AAA Services) quickly and efficiently.
  • Configuration and management of Network Cisco and Palo Alto Firewalls, Network IPS, Internet Proxy, Network Access Control technologies, VPN, and AAA Services.
  • Ongoing support process development and improvement.
  • Engagement with vendors for system operation, detailed design, and best practices evaluation regarding project initiatives and escalated incidents or problems.
  • Develop support documentation for existing and new technical solutions.
  • Be available for after-hours support and participate in an on-call rotation.

You will benefit from:

  • Range of Healthcare Perks
  • Life Insurance
  • Long-term/Short-term Disability Insurance
  • Employee Stock Purchase Plan
  • Sick Leaves
  • Paid Vacations
  • Paid Maternity

Posted 5 days ago

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