Assistant Department Manager - Kolkata | Zoek India
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Assistant Department Manager
Kolkata, West Bengal
AS PER THE INDUSTRY
Permanent (Full time)
Qualification, Experience and Graduate with relevant retail experience of 1 -2 yearsTeam PlayerGood Communication Skills, Excellent Interpersonal Skills, Strong Execution skills, Skills Required Process & result orientation, Team Handling, organising skills, Execution Focus & Customer Service Implement 10 feet Rule Greet EVERY customer who comes within a 10 Feet radius of any staff Ensure 100 PERCENT GUEST sales process implementation and compliance Planogram and merchandising compliance Ushers/ Reverse Ushers customers & acts on customer feedback Performance Management & Review Meet targets as per KPIs Execute plans to maximize sales, Profit and Customer Experience 100 PERCENT responsibility and accountability for complete compliance on promotion and offer execution Zero tolerance In store Merchandising Ensure ticketing compliance (Correctness, cleanliness, adherence to guidelines)100 PERCENT compliance on merchandising, display guidelines Drive liquidation of SLM & Ageing stocks Process Responsible for maintaining stock accuracy (System and Physical stocks) PIDs schedule compliance on a regular basis To ensure the adherence to SOPs in the section Drives Lean Time Equals Learn Time principle for his team People Plan staffing, sales targets for all team members Review performance on a daily basis for each team member and provide feedback and support to ensure they achieve the targets Ensure every staff is fully trained before being deployed on the floor and continuous training is happening for the staff. Review staff performance on the floor GUEST, Customer handling, Product knowledgeDrive usage on the floor to engage staff, improve product knowledge and deliver great customer service
Posted 12 days ago