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Manager - Process Trainer

Zoek Pin Sahibzada Ajit Singh Nagar - This Area only

Permanent (Full time)

Posted 41 days ago

Job Requirement: Should possess good communication skills. Should be comfortable working in Rotational Shifts. Should have Technical training knowledge. Should be currently working as a Process Trainer. Job Responsibilities: Manage end-to-end process training for the new batch. Support new hires during OJT. Provide refresher and remedial training for existing employees. Ensure all regulatory requirements are complied with from time to time. Maintain trainee data and information. Generate training reports from time to time. Analyze training needs for employees working for the account.  Provide feedback and coaching to agents on the floor.

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