Manager - Bengaluru | Zoek India
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Manager - Projects
Permanent (Full time)
Sr. Functional Architect Qualification : BE/ B Tech, MCA, MS, MBA, CA, MS Responsibility : Sales Support ? Provides ontheground solution approach for small to medium sized pursuits. ? Identifies new opportunities in existing clients by sharing point of views based on a clear understanding of the customer processes that can help bring in better business value. ? Provide solution differentiators for proposals. ? Participate in discussions, presentations with customers at a strategic level versus execution or tactical level. ? Lead RFP response actively in terms of solution architecture and design, effort estimations, risks and mitigation. ? Lead oral presentation to the customer in his/her area of expertise on the product/domain/process. Market Scan and Brand Building. ? Bring knowledge of customer, business, domain/industry and product within given industry vertical or domain. ? Conduct secondary research on product/domain specific solutions. ? Bring an understanding of competitive landscape. ? Identify key trends and forecasts in the product/domain. ? Participate/Contribute to conferences with partners, analysts / vendors in area of domain/technology expertise through active mindshare gain Webinars, White papers, speaking events etc. ? Prepare/review collateral, publications, technology papers etc for distribution. Opportunity Identification. ? Contribute to opportunity identification and provide inputs on enhancing/rationalization of existing capabilities and services. New Solution Development. ? Share ideas to come up with potential solution ideas by identifying white spaces in the product that can address a domain/industry need. Knowledge Management. ? Contribute actively to Knowledge Management repository by sharing Point of Views (POVs), white papers, blogs case studies, tools, process flows and similar artifacts. ? Conduct and facilitate knowledge sharing and learning sessions across the team. '? Build awareness of the knowledge repository among teams. Project Support. ? Play Solution Architect role for small to medium sized engagements. ? Responsible for client satisfaction, risk and escalation management ? Understands client stakeholder expectations and guide delivery team to successful implementation. ? Review, finalize, and manage overall delivery of solution including business blueprint and design audits, supporting SMEs and consultants from a solution point of view. ? Support operations in on boarding and enablement. Client Management/Relationship Management. ? Proactively build relationships with functional owners in client organization to build long term partnerships. ? Create and connect with the right sponsors/business leaders for a given solution. ? Drive alignment, connects with product/third party vendor in an engagement wherever applicable. ? Own Expectation Management, Client Satisfaction Management, and Risk Management in area of domain/solution expertise. ? Deliver and measure value pre, during, and post engagement and communicate to stakeholders. People Management. ? Participate in junior to middle management level talent selection. ? Set goals for team members and monitor performance. ? Guide the employees in the functional stream in setting career paths. ? Coordinate with the project/program manager in understanding how the employee can better contribute to the project, seek feedback, and address concerns. ? Conduct performance appraisal for team members. ? Organize team initiatives on a periodic basis. ? Encourage thought leadership within the team. Business Planning. ? Bring knowledge, understand trends in existing engagements, evaluate options in defined functional area (solution architecture domain/technology/product/ infrastructure) and contribute to the annual business planning process. ? Support activities related to strategic choices in defined scenarios (related to domain/technology/product/infrastructure) and provide inputs on enhancing/rationalization of existing capabilities and services. Solution Conceptualization. ? Keep track of industry trends and build/ Provide support in business cases for new solutions in EAS for new solution development in defined functional areas (domain/technology/product/ infrastructure). ? Review/Lead new solution offerings development by identifying use cases, participate in process blueprinting and walkthrough. ? Present the business case to concerned stakeholders/business leadership and seek approval. ? Serve as POC for both client and delivery team assuring projects are effectively governed in terms of solution adequacy. take corrective steps to prevent client escalation. Solution Definition. ? Understand the product/customer domain and his/ her requirements. ? Interact with Business Analysts / Senior Business analysts for requirement analysis. ? Analyze CTS capabilities from a domain perspective and identify the operational nuances in meeting customer's requirements. ? Develop tools and templates. Share analysis inputs with other architects ? Recommend best solution Interact with customer and provide support in finalizing the scope. ? Clarify queries other architects/teams have on the proposed solution. ? Monitor progress on project delivery on an ongoing basis and provide support as and when required. ? Execute maturity assessment and other process improvement initiatives ? Execute CBA and create business case. ? Create business process architecture and related process flows. ? Create Process Hierarchies and align KPIs to different process levels. ? Define Business and Operations KPIs and align with strategic and tactical objectives of engagement. ? Apply BRM on specific customer problem areas and devise BRM enabled solutions. Asset Development and Governance (Cognizant H1,H2,H3). ? Create assets in H1/H2, Build and finalize implementation plan with client and internal stakeholders. ? Identify re usable assets and track utilization of assets across projects. ? Assist in analyzing metrics and feedback from project teams adopting designed assets. ? Monitor asset effectiveness during realtime implementation. ? Identify areas for improvement / customization and redesign asset based on analysis. ? Develop and ensure promotion/adoption of assets in H1/H2. Must Have Skills Webmethods Administration webMethods BPM COTS Products(BFS Ast&Wlth)