Specialist - Bengaluru | Zoek India
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Specialist - Data Clearing Services
Permanent (Full time)
Specialist – Data Clearing Services
To implement inter operator tariff to ensure timely validation of voice and data usage between operators, besides checking files stopped for IOT errors to either correct the tariffs. Report to client for corrective action & train the new folks in the team. Handle Rerating Tariff set up and sample file creation for TAP Creation client.
Roles and Responsibilities:
Implement the inter operator tariff in the system as per the set procedures.
Implementation and co-ordination of a new IOT (Inter Operator Tariff) Client set up.
Test the implemented tariff to ensure it is error free in the test system
Maintain productive tariff and system configuration through updating tariff and configuration as required.
Validate data based on tariff checks as needed to rectify internal errors if any
Identify and report errors in incoming data files by appropriately raising a service ticket for clients to action.
Ensure ST’s are resolved with expected level of quality within timelines.
Education requirement: | | B-Tech | BE
Experience range: 2+ year of customer service & at least 1+ year of IOT experience
Technical/ functional skills required: Basic Knowledge in Unix/ linux & SQL
Soft skills required: MS Office Suite – Intermediary Level