Lead - New Delhi | Zoek India
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New Delhi, Delhi
Permanent (Full time)
Responsibilities • Gather and thoroughly document requirements using standard project intake forms • Assist Project Manager in documenting and tracking all aspects of the eDiscovery lifecycle, including: Early Case Assessment, Forensic Collections, ESI Processing, ASP Hosting, Document Review, Document Production, Data Archival and Storage • Follow detailed Quality Control measures to ensure accuracy of all deliverables • Track all time spent on project activities and report to Project Managers periodically • Participate in internal communications on standard processes and reporting. • Monitor matter communications (emails, meetings, calls) • Load documents on Relativity including overlay and troubleshoot load files when required. • Tiff/OCR documents on the fly and/or using other EDD tools and teams. • Understanding of running complex searches, manage search indexes and create searchterm reports for clients. • Hands on experience of ticketing tools like JIRA would be preferred. Qualifications • Atleast 2 years of experience working as a Senior Associate. • Working knowledge of Relativity and other review platforms. • Detailed planning and organizational skills • Exceptional written, electronic and verbal communication skills • Strong understanding and efficiency using Microsoft Office Suite and other common software applications • Ability to multi-task and prioritize requests based on deadlines. • Communicate frequently and professionally with Project Managers and project team • Continually seek opportunities to increase customer satisfaction • Ability to stretch incase of project requirements. • Open to work in 24X7 shifts including weekends and National Holidays. • Provide exceptional customer service for existing and prospective clients • Should be a team worker with focus on communication, solutions and good relationships UnitedLex is committed to preserving the confidentiality, integrity, and availability of all the physical and electronic information assets throughout the organization. Consistent with the UnitedLex ISMS policy and the ISO 27001 standard, every employee is responsible for complying with UnitedLex information security policies and reporting all security concerns, weaknesses, and breaches.