Team Lead/Consultant - Bengaluru | Zoek India
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Team Lead/Consultant-Order to Cash Processing
Permanent (Full time)
Job Description Skill required: Order to Cash Processing - Collections Operations Designation: Management Level - Team Lead/Consultant Job Location: Bengaluru Qualifications: BCom Years of Experience: 7-11 years About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. In Collections Operations, you will manage collection/disputes such as debt collection, reporting on aged debt, bad debt provisioning outperform cash reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations. What are we looking for?We are looking for individuals who have the following skillset:Ability to handle disputesAbility to manage multiple stakeholders Roles and Responsibilities As a team lead you will be expected to:Understand and effectively manage the team's governance and performanceUnderstand the level of risk & propose mitigation plans and partner with other support teams to resolve requests/issues in a timely mannerClearly communicate team goals and deliverables and keep the team updated on changesCoach team members and provide the first level advice on procedures/methodsSolve increasingly complex problems & effectively delegate to develop and groom team members for succession planningMaintain client relationships interface through regular connects and emailsUnderstand client priorities and problems & help translate actions for the teamUse innovation to identify opportunities to optimize processes, decrease costs and increase client valueUse data analytics and story-telling techniques to enhance the client journey Please note this role may require you to work in rotational shifts. Qualifications BCom Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at .###### immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.