Analyst - Mumbai | Zoek India
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Permanent (Full time)
Job Description Skill required: Quality analysis - Quality Management Designation: Management Level - Analyst Job Location: Mumbai Qualifications: Any Graduation Years of Experience: 3-5 years About Accenture Operations In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at What would you do? You will be aligned with our Quality vertical and help us manage risk in service delivery to an acceptable level as defined by the Accenture client and increase the level of awareness of and in compliance with policy and process related matters. You will be working with the quality analysis team which works on industry standard quality tools and frameworks. In Quality Management, you will be overseeing all activities and tasks needed to maintain a desired level of excellence. This includes the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for? We are looking for individuals who have the following skillset: Quality analysis Problem-solving skills Written and verbal communication Roles and Responsibilities In this role, you are required to analyze and solve lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors You may have limited exposure with clients and/or Accenture management You will be given moderate level instructions on daily work tasks and detailed instructions on new assignments You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders You will be expected to constantly be on the lookout for ways to enhance value for your respective stakeholders/clients The decisions you make impact your work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work. Please note this role may require you to work in rotational shifts. Qualifications Any Graduation Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at .###### immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.